Privacy Policy
Effective date: September 29, 2026
CareConnect South Florida ("CareConnect," "we," "us," or "our") operates a South Florida healthcare business directory and marketplace. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a business listing application, contact us, or otherwise interact with our services.
Information We Collect
We may collect information you provide directly, including your name, business name, email address, phone number, business category, service information, service area, website or social links, and messages you send to us. If you apply to list a business, we may also collect information needed to review, publish, and manage that listing.
We may also receive basic technical information automatically when you use the website, such as browser or device information, referring pages, and website usage information, depending on the hosting, analytics, security, or similar technologies used on the site.
How We Use Information
We may use information to operate and improve CareConnect; respond to inquiries; review business listing applications; communicate with providers; create, maintain, or update directory listings; prevent spam, fraud, or misuse; understand website performance; and comply with applicable legal obligations.
Public Business Listings
Information intended for a provider listing—such as a business name, service category, service area, business contact information, website, and description—may be displayed publicly if a listing is approved. Do not submit personal information that you do not want displayed as part of a public business listing.
Service Providers
We may use third-party providers to host the website, process form submissions, provide email or communications services, analytics, security, or other operational services. These providers may process information on our behalf as necessary to provide their services.
Health and Emergency Information
CareConnect is a directory and marketplace, not a healthcare provider or emergency service. Please do not submit medical records, diagnoses, Social Security numbers, payment-card information, or other highly sensitive personal information through general website forms. If you are experiencing a medical emergency, contact emergency services directly.
Cookies and Similar Technologies
Our website or service providers may use cookies or similar technologies for essential website functions, security, analytics, or performance. Your browser may allow you to control certain cookies.
Information Sharing
We do not sell personal information in the ordinary meaning of selling contact lists for money. We may disclose information to service providers working on our behalf, when you ask us to make business listing information public, to protect rights or safety, in connection with a business transaction, or when required by law.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including business, legal, security, and recordkeeping needs. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your Choices
You may contact us to request that we review, correct, or delete information you previously submitted, subject to legal and operational requirements. You may also ask us to update or remove a business listing.
Children's Privacy
CareConnect is not directed to children under 13, and we do not knowingly seek personal information from children under 13.
Third-Party Links
CareConnect may link to healthcare providers and other third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy as CareConnect grows. We will post the updated version on this page and revise the effective date when appropriate.
Contact Us
Questions or privacy requests may be sent to info@careconnectsouthfl.com.
Important: CareConnect South Florida provides directory and marketplace information and does not endorse, guarantee, license, or provide the healthcare services of businesses listed on the platform.